Hardware

Signatura offers a wide range of signature capturing devices from cost-effective, robust, non LCD e-signature pads, through monochrome and colour LCD e-signature pads, to interactive pen-enabled monitors.

All devices are supplied by leading global manufacturers, including warranties, and are proven in various industries all over the globe.

Wacom has established itself as the global leader in the world market for pen tablets and a pioneer in the development of the pen as a computer input device.

Wacom signature tablets are used in various areas where a digital workflow and a high level of security is important.

The tablets are installed in many different scenarios such as POS, e-Payment, insurance, banking and hotel check-in.

A broad range of signature pads from various manufacturers is available on the market. Some companies require basic signature pads, while others require more advanced devices, depending on how the pads are to be used.

Here is a checklist to help you choose the right signature capturing device

Does your process require an LCD screen on the signature pad?

• Do you require only a black and white LCD or do you need colour? If you want to display your company logo or other advertising on the device, you will probably need a colour display. Some colour pads – e.g. Wacom STU-520 – require a driver installation on the computer.
• What is the minimum size of the LCD screen (i.e. 800 x 480 pixels) which you need?
• How quickly and easily can you change the picture that is displayed on the pad?
• Do you need the possibility to browse the document on the pad? If yes, be aware that you have to send the whole document to the pad before it can be displayed and browsed on the pad. Thus your network infrastructure must allow for that otherwise the signer might have to wait too long until he sees the document on the pad.

• In addition to the x/y position of the pen, the tablet must also record the pressure-flow during the writing process.
• If you use LCD screens, real-time visualization of the signature on screen is a must.
• The LCD screen should only react to the pen and not to accidental touches by the hand or finger.
• The used sensors should have a long life and should not wear off as a result of scratches or mechanical impacts. For some manufacturers, touch sensors are wear parts and thus not covered by the guarantee.
• The tablet should be USB-powered. In special scenarios, where no USB port is available, you might need a serial accessory kit.
• The sampling rate should be a minimum of 100 points per second.
• The pen pressure levels should be at least 256 levels (not interpolated).
• The screen resolution should be at least 600 LPI (not interpolated).
• You should expect a coordinate accuracy of ± 0.5 mm (center).
• An LED that indicates the operation mode (Off / No connection to a computer, Stand-by, Signature recording) can be helpful.
• You might want an option for data encryption between the signature tablet and the PC.
• In high-security scenarios, you might go for signature pads where the encryption of the sensitive signature row data takes place on the pad, rather than in the unsafe “computer” environment.
• You should check the mounting possibilities if needed.

• Expect guaranteed availability of the product for at least two years after the first delivery.
• Expect guaranteed availability of spare parts for at least five years after the first delivery.

• Fewer than three percent of signature tablets are proven to be defective within one year of delivery.

• Expect guaranteed availability of the product for at least two years after the first delivery.
• Expect guaranteed availability of spare parts for at least five years after the first delivery.